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Bus punctuality report: 24 - 30 November 2024

Summary:

Overall, Bee Network services continue to be on time more often than both non Bee Network services over the period 24th – 30th November 2024 and compared with the same period as last year.

Bus punctuality was 77.5% across tranche 1 services and 64.5% across tranche 2 services.

Last weekend saw a continuation of increased footfall/demand for the Christmas Markets and wider retail/hospitality, which had a knock-on effect on cross-city buses and trams, leading to some delays and diversions.

TfGM’s Operational Control Centre worked to reduce the impacts as much as possible and continue to liaise with stakeholders to ensure robust planning for the weekends ahead.

About the data:

The Bee Network Punctuality charts have three columns showing the percentage of bus services running ‘on time’ each day in a 7-day period.

It shows:

  • Pre-Bee Network punctuality: Results for the same period in 2023, before those bus services joined the Bee Network.
  • Bee Network punctuality: Results for current Bee Network services.
  • Non-Bee Network punctuality: Results for buses in Greater Manchester that are not yet part of the Bee Network.

This allows you to compare past and present performance. The Senior Traffic Commissioner (responsible for licensing and regulating bus services) classes services running between one minute early and five minutes late as ‘on time’. This allows for road traffic conditions which can affect bus running times.

Which districts are included in each 'tranche'

  • Tranche 1 = Bolton, Wigan, and parts of Salford, Bury and Manchester - joined the Bee Network on 24 September 2023.
  • Tranche 2 = Oldham, Rochdale, and parts of Bury, Salford and north Manchester - joined the Bee Network on 24 March 2024.
  • Tranche 3 = Stockport, Tameside, Trafford and the remaining parts of Manchester and Salford - joining the Bee Network on 5 January 2025.

Bee Network daily bus punctuality - % on time

The charts show daily punctuality data for Bee Network services and non-Bee Network services. They also shows punctuality data for the same services that are now part of the Bee Network, before they came under local control.

The chart below includes all services under local control

The chart shows daily punctuality data for all Bee Network services and non-Bee Network services between 24th and 30th November 2024. It also shows punctuality data for the same services that are now part of the Bee Network, 12 months previously.

The daily punctuality data shows that Bee Network services were on time more often than both non Bee Network Services over the period 24th and 30th November 2024 and compared with the same period as last year.

Graph showing combined performances of bus services from both tranche one and tranche two of the bee network.

The chart below only includes services that joined the Bee Network on 24 September 2023

The chart shows daily punctuality data for T1 Bee Network services which joined the Bee Network on the 24th September 2023 and non- Bee Network services between 24th and 30th November 2024. It also shows punctuality data for the same services that are now part of the T1 Bee Network, 12 months previously.

The daily punctuality data shows that the T1 Bee Network services were on time more often than both non-Bee Network Services over the period 24th and 30th November 2024 and compared with the same period as last year.

Graph showing performance of bus services from tranche one of the bee network

The chart below only includes services that joined the Bee Network on 24 March 2024

The chart shows daily punctuality data for T2 Bee Network services which joined the Bee Network on the 24th March 2024 and non- Bee Network services between 24th and 30th November 2024. It also shows punctuality data for the same services that are now part of the Bee Network, before they came under local control.

The daily punctuality data shows that the T2 Bee Network services were on time more often than both non Bee Network Services over the period 24th and 30th November 2024 and compared with the same period as last year.

Routes in and around the Regional Centre saw high levels of traffic congestion, the result of events and seasonal activity.

Performance was below 60% on Friday 29th November 2024. There were a number of incidents and events which affected performance including: the closure of the A664 Manchester Road (adjacent to Rochdale Town Centre) due to a burst water main, a substantial HGV fire on the M62 with closures seeing traffic diverted onto adjacent routes along with seasonal travel behaviour (e.g Black Friday Weekend).

We are continuing to work with operators and Local Authorities to understand and address recurrent issues.

Graph showing performance of bus services from tranche two of the bee network

Bee Network weekly bus punctuality - % on time

The chart shows weekly punctuality data for all Bee Network services and non-Bee Network services between the week ending 19th October 2024 to the week ending 30th November 2024. It also shows punctuality data for the same services that are now part of the Bee Network, 12 months previously.

This weekly punctuality data shows that all Bee Network services were on time more often than both non-Bee Network services over the weekly period from the week ending 19th October 2024 to the week ending 30th November 2024 and compared to the same weekly period last year.

Graph showing combined weekly performances of bus services from both tranche one and tranche two of the bee network

Bee Network daily operated kilometres

The below chart shows the actual volume of services delivered compared to what was scheduled (operated kilometres)*. Scheduled kilometres may not be met because journeys are fully or partially cancelled due to:

  • Traffic congestion.
  • Available staff.
  • Engineering or fleet issues.

*Operated kilometres are provided by the bus operators.

Daily operated kilometres

The chart shows daily percentage of operated KM for all Bee Network Services between 24th and 30th November 2024, based on data provided by the bus operators.

The percentage of operated KM was above 97% on three out of the seven days last week.

Chart showing how many kilometres bee network bus services delivered daily over the past week

Weekly operated kilometres

The chart shows weekly percentage of operated KM for all Bee Network Services between the week ending 26th October 2024 and the week ending 30th November 2024, based on data provided by the bus operators.

The weekly percentage of operated KM has generally been above 97% for all the Bee Network services as well as tranche 1 and tranche 2 services separately.

Chart showing how many kilometres bee network bus services delivered weekly over the past 6 weeks

Cause of highway delays

Most delay on the highway network was due to peak time traffic volumes and travel behaviour. The pie chart shows the estimated causes of delay (above recurrent) on a sample of roads on Greater Manchester’s Key Route Network.

The main causes of delay (above recurrent) on highways over the seven days ending 30th November were Roadworks (50%), Other (Including Seasonal Congestion) (19%), and Impact of Motorway Incidents (18%).

A chart showing the causes of highway delays over a 7 day period ending 30 November. More information above

City centre congestion

The graphic and chart below show the Journey Time Reliability and Journey Time Rate within the regional centre on Friday 29th and Saturday 30th November. This shows an overall poor level of journey time reliability on key routes in the city centre alongside a higher than expected journey time, particularly in the late afternoon and evening. This reflects the increased footfall/demand for the Christmas Markets and wider retail/hospitality, which had a knock-on effect on cross-city buses and trams, leading to some delays and diversions.

Journey Time Reliability (JTR) is measured as the percentage of journeys completed within the expected journey time (for that location, time of day and day of week) plus a buffer of 25%.

Chart showing the Journey Time Reliability and Journey Time Rate within the regional centre on Friday 29th and Saturday 30th November. More information above